Korean maintenance fee dispute: A Korean maintenance fee dispute should begin with the exact bill period, charge category, meter record and written calculation, not with a total alone.
Korean maintenance fee dispute: The existing utility setup episode covers opening electricity, gas, water and internet. This episode begins only after a maintenance-fee bill arrives and a specific charge remains disputed after inquiry.
Korean maintenance fee dispute: What you will finish
You will separate household use from common charges, preserve meter and bill evidence, record negotiation and understand every practical section of the official Form 39.
Read the form fields, preview it, download the official PDF, then open the filing source
Official Form 39 is an apartment-management dispute mediation application, not a general utility complaint for every type of home. It records the applicant, representative, respondent, matter to be mediated, signature and attachments. The official filing page also lists the negotiation history, identity copy and objective evidence. Confirm that the building and dispute fall within the committee’s scope before filing.
How to complete the official form
- Applicant: enter the person or eligible entity applying, current contact details and address.
- Representative or agent: complete only when someone is formally acting for the applicant and prepare the required authority documents.
- Respondent: identify the management body or other party accurately enough for official notice.
- Matter to be mediated: state the exact charge, period, amount and correction or refund requested; attach extra pages if space is insufficient.
- Negotiation history: list each inquiry, objection and answer by date and connect every entry to a bill, message or other proof.
- Attachments and signature: prepare the identity copy with the official redaction instruction, authority papers when applicable, objective records, date and signature.
Worked example: identify a specific monthly maintenance-fee item, show the bill, meter reading, K-apt comparison and written objection, then request one defined correction or refund amount. The national committee page currently states additional eligibility, identity, fee and filing requirements; verify them before submission.
- Official one-page form preview
- Official original PDF download
Official apartment-management dispute mediation application PDF · 1 pages · 64,352 bytes
- Official filing source
Verified 25 August 2026: the official one-page A4 PDF was 64,352 bytes and its PDF signature and SHA-256 matched. BSKorean links directly and does not mirror it.
Eight checks from bill detail to mediation form
- 1. Identify the bill and period
- 2. Compare electricity, gas and water readings
- 3. Separate household and common charges
- 4. Check special funds and detailed calculation
- 5. Preserve K-apt, meter and bill evidence
- 6. Make a written objection and negotiation record
- 7. State the correction or refund requested
- 8. Complete the official dispute form and attachments
24 Korean phrases for a disputed maintenance fee
Use the learner-friendly pronunciation first and RR only as a reference. Confirm difficult sounds with Korean audio or a speaker.
1. Identify the bill and period
Work from the original bill and identify the apartment, billing month and due date.
| # | Korean | How to say it | Natural meaning |
|---|---|---|---|
| 1 | 관리비 고지서를 받았습니다. | gwahn-ree-bee goh-jee-suh-reul bah-daht-sseum-nee-dah. RR: Gwanribi gojiseoreul badatsseumnida. |
I received the maintenance-fee bill. |
| 2 | 청구 기간을 확인하고 싶습니다. | chuhng-goo gee-gah-neul hwah-geen-hah-goh seep-sseum-nee-dah. RR: Cheonggu giganeul hwaginhago sipsseumnida. |
I want to check the billing period. |
| 3 | 전기 사용량이 지난달보다 크게 늘었습니다. | juhn-gee sah-yohng-ryahng-ee jee-nahn-dahl-boh-dah keu-geh neu-ruht-sseum-nee-dah. RR: Jeongi sayongryangi jinandalboda keuge neureotsseumnida. |
Electricity use increased greatly from last month. |
2. Compare electricity, gas and water readings
Compare like with like; billing periods and meter dates may differ.
| # | Korean | How to say it | Natural meaning |
|---|---|---|---|
| 4 | 가스 계량기 숫자를 다시 확인해 주세요. | gah-seu gyeh-ryahng-gee soot-jjah-reul dah-see hwah-geen-heh joo-seh-yoh. RR: Gaseu gyeryanggi sutjjareul dasi hwaginhae juseyo. |
Please check the gas-meter number again. |
| 5 | 수도 요금 산정 기준이 무엇인가요? | soo-doh yoh-geum sahn-juhng gee-joo-nee moo-uh-seen-gah-yoh? RR: Sudo yogeum sanjeong gijuni mueosingayo? |
What is the calculation basis for the water charge? |
| 6 | 공용관리비 세부 내역을 보여 주세요. | gohng-yohng-gwahn-ree-bee seh-boo neh-yuh-geul boh-yuh joo-seh-yoh. RR: Gongyonggwanribi sebu naeyeogeul boyeo juseyo. |
Please show the common-management fee details. |
3. Separate household and common charges
Household-use charges and common management charges are not the same category.
| # | Korean | How to say it | Natural meaning |
|---|---|---|---|
| 7 | 이 항목은 어느 기간의 비용인가요? | ee hahng-moh-geun uh-neu gee-gah-nui bee-yohng-een-gah-yoh? RR: I hangmogeun eoneu giganui biyongingayo? |
Which period does this item cover? |
| 8 | 세대 사용료와 공용관리비를 구분해 주세요. | seh-deh sah-yohng-ryoh-wah gohng-yohng-gwahn-ree-bee-reul goo-boon-heh joo-seh-yoh. RR: Sedae sayongryowa gongyonggwanribireul gubunhae juseyo. |
Please separate household-use and common-management charges. |
| 9 | 장기수선충당금이 포함되어 있나요? | jahng-gee-soo-suhn-choong-dahng-geu-mee poh-hahm-dweh-uh een-nah-yoh? RR: Janggisuseonchungdanggeumi pohamdoeeo innayo? |
Does this include the long-term repair reserve? |
4. Check special funds and detailed calculation
Ask what is included and which rule or calculation produced the amount.
| # | Korean | How to say it | Natural meaning |
|---|---|---|---|
| 10 | K-apt 공개 금액과 비교해 보겠습니다. | K-apt gohng-geh geu-mehk-kkwah bee-gyoh-heh boh-geht-sseum-nee-dah. RR: K-apt gonggae geumaekkkwa bigyohae bogetsseumnida. |
I will compare it with the amount disclosed on K-apt. |
| 11 | 계량기 사진과 고지서를 보관하겠습니다. | gyeh-ryahng-gee sah-jeen-gwah goh-jee-suh-reul boh-gwahn-hah-geht-sseum-nee-dah. RR: Gyeryanggi sajingwa gojiseoreul bogwanhagetsseumnida. |
I will keep the meter photo and bill. |
| 12 | 계산 근거를 서면으로 보내 주세요. | gyeh-sahn geun-guh-reul suh-myuh-neu-roh boh-neh joo-seh-yoh. RR: Gyesan geungeoreul seomyeoneuro bonae juseyo. |
Please send the calculation basis in writing. |
5. Preserve K-apt, meter and bill evidence
K-apt is an official comparison source for covered apartment complexes, not proof that every difference is wrong.
| # | Korean | How to say it | Natural meaning |
|---|---|---|---|
| 13 | 관리사무소에 이의를 제기했습니다. | gwahn-ree-sah-moo-soh-eh ee-ui-reul jeh-gee-heht-sseum-nee-dah. RR: Gwanrisamusoe iuireul jegihaetsseumnida. |
I raised an objection with the management office. |
| 14 | 답변 날짜와 내용을 기록했습니다. | dahp-ppyuhn nahl-jjah-wah neh-yohng-eul gee-roh-keht-sseum-nee-dah. RR: Dapppyeon naljjawa naeyongeul girokaetsseumnida. |
I recorded the date and content of the answer. |
| 15 | 조정 전에 합의할 수 있나요? | joh-juhng juh-neh hah-bui-hahl soo een-nah-yoh? RR: Jojeong jeone habuihal su innayo? |
Can we settle before mediation? |
6. Make a written objection and negotiation record
Record the question, recipient, date and written answer before formal mediation.
| # | Korean | How to say it | Natural meaning |
|---|---|---|---|
| 16 | 환급 또는 정정 요청 금액을 적겠습니다. | hwahn-geup ttoh-neun juhng-juhng yoh-chuhng geu-meh-geul juhk-kkeht-sseum-nee-dah. RR: Hwangeup ttoneun jeongjeong yocheong geumaegeul jeokkketsseumnida. |
I will write the refund or correction amount requested. |
| 17 | 공동주택관리 분쟁조정신청서인가요? | gohng-dohng-joo-tehk-kkwahn-ree boon-jehng-joh-juhng-seen-chuhng-suh-een-gah-yoh? RR: Gongdongjutaekkkwanri bunjaengjojeongsincheongseoingayo? |
Is this the apartment-management dispute mediation application? |
| 18 | 신청인과 피신청인은 누구인가요? | seen-chuhng-een-gwah pee-seen-chuhng-ee-neun noo-goo-een-gah-yoh? RR: Sincheongingwa pisincheongineun nuguingayo? |
Who are the applicant and respondent? |
7. State the correction or refund requested
State one exact charge and one requested correction or refund; avoid an unsupported total.
| # | Korean | How to say it | Natural meaning |
|---|---|---|---|
| 19 | 조정을 받으려는 사항을 어떻게 적나요? | joh-juhng-eul bah-deu-ryuh-neun sah-hahng-eul uh-ttuh-keh juhng-nah-yoh? RR: Jojeongeul badeuryeoneun sahangeul eotteoke jeongnayo? |
How do I write the matter to be mediated? |
| 20 | 교섭경위서는 날짜 순서로 쓰나요? | gyoh-suhp-kkyuhng-wee-suh-neun nahl-jjah soon-suh-roh sseu-nah-yoh? RR: Gyoseopkkyeongwiseoneun naljja sunseoro sseunayo? |
Should the negotiation history be written in date order? |
| 21 | 신분증 사본은 뒷자리를 가려야 하나요? | seen-boon-jeung sah-boh-neun dweet-jjah-ree-reul gah-ryuh-yah hah-nah-yoh? RR: Sinbunjeung saboneun dwitjjarireul garyeoya hanayo? |
Should I hide the back digits on the ID copy? |
8. Complete the official dispute form and attachments
Form 39 has eligibility and attachment conditions. Confirm the competent committee and current fee before filing.
| # | Korean | How to say it | Natural meaning |
|---|---|---|---|
| 22 | 위임장과 대리인 서류가 필요한가요? | wee-eem-jahng-gwah deh-ree-een suh-ryoo-gah pee-ryoh-hahn-gah-yoh? RR: Wiimjanggwa daeriin seoryuga piryohangayo? |
Do I need a power of attorney and agent documents? |
| 23 | 객관적인 자료는 무엇을 첨부하나요? | gehk-kkwahn-juh-geen jah-ryoh-neun moo-uh-seul chuhm-boo-hah-nah-yoh? RR: Gaekkkwanjeogin jaryoneun mueoseul cheombuhanayo? |
What objective material should I attach? |
| 24 | 관할과 수수료를 공식 사이트에서 확인하겠습니다. | gwahn-hahl-gwah soo-soo-ryoh-reul gohng-seek sah-ee-teu-eh-suh hwah-geen-hah-geht-sseum-nee-dah. RR: Gwanhalgwa susuryoreul gongsik saiteueseo hwaginhagetsseumnida. |
I will check jurisdiction and the fee on the official site. |
20 words to recognize
| # | Korean | Pronunciation | Meaning |
|---|---|---|---|
| 1 | 관리비 고지서 | gwahn-ree-bee goh-jee-suh RR: Gwanribi gojiseo |
maintenance-fee bill |
| 2 | 청구 기간 | chuhng-goo gee-gahn RR: Cheonggu gigan |
billing period |
| 3 | 전기 사용량 | juhn-gee sah-yohng-ryahng RR: Jeongi sayongryang |
electricity use |
| 4 | 가스 계량기 | gah-seu gyeh-ryahng-gee RR: Gaseu gyeryanggi |
gas meter |
| 5 | 수도 요금 | soo-doh yoh-geum RR: Sudo yogeum |
water charge |
| 6 | 공용관리비 | gohng-yohng-gwahn-ree-bee RR: Gongyonggwanribi |
common-management fee |
| 7 | 세대 사용료 | seh-deh sah-yohng-ryoh RR: Sedae sayongryo |
household-use charge |
| 8 | 장기수선충당금 | jahng-gee-soo-suhn-choong-dahng-geum RR: Janggisuseonchungdanggeum |
long-term repair reserve |
| 9 | 세부 내역 | seh-boo neh-yuhk RR: Sebu naeyeok |
detailed breakdown |
| 10 | 산정 기준 | sahn-juhng gee-joon RR: Sanjeong gijun |
calculation basis |
| 11 | 계산 근거 | gyeh-sahn geun-guh RR: Gyesan geungeo |
written calculation |
| 12 | 이의 제기 | ee-ui jeh-gee RR: Iui jegi |
objection |
| 13 | 답변 기록 | dahp-ppyuhn gee-rohk RR: Dapppyeon girok |
answer record |
| 14 | 환급 | hwahn-geup RR: Hwangeup |
refund |
| 15 | 정정 | juhng-juhng RR: Jeongjeong |
correction |
| 16 | 분쟁조정 | boon-jehng-joh-juhng RR: Bunjaengjojeong |
dispute mediation |
| 17 | 교섭경위서 | gyoh-suhp-kkyuhng-wee-suh RR: Gyoseopkkyeongwiseo |
negotiation history |
| 18 | 신분증 사본 | seen-boon-jeung sah-bohn RR: Sinbunjeung sabon |
ID copy |
| 19 | 위임장 | wee-eem-jahng RR: Wiimjang |
power of attorney |
| 20 | 수수료 | soo-soo-ryoh RR: Susuryo |
fee |
Replies you may hear
- 청구 기간과 사용량을 확인해 보겠습니다. – We will check the billing period and usage.
- 세대 사용료와 공용관리비는 별도 항목입니다. – Household-use and common-management charges are separate items.
- 계량기 검침값을 다시 비교하겠습니다. – We will compare the meter reading again.
- 세부 내역은 서면으로 발급할 수 있습니다. – The detailed breakdown can be issued in writing.
- 이의 신청 내용에 답변드리겠습니다. – We will answer your objection.
- 교섭경위서에는 날짜별 대화와 자료를 적습니다. – List dated conversations and evidence in the negotiation history.
- 신분증 사본과 객관적인 자료를 준비해 주세요. – Prepare an ID copy and objective material.
- 관할과 수수료는 신청 전에 확인해야 합니다. – Check jurisdiction and the fee before applying.
Two bill-check and mediation dialogues
1
입주자: 전기 사용량이 지난달보다 크게 늘었습니다.
관리실: 검침값을 확인해 보겠습니다.
입주자: 세대 사용료와 공용관리비를 구분해 주세요.
관리실: 세부 내역을 보내 드리겠습니다.
입주자: 계산 근거도 서면으로 부탁드립니다.
The resident asks for the meter, household and common-charge calculations in writing.
2
입주자: 관리비 이의에 대한 답변을 받지 못했습니다.
상담원: 교섭경위서와 객관적인 자료가 있나요?
입주자: 고지서, 계량기 사진, 메시지를 보관했습니다.
상담원: 조정을 받으려는 사항과 금액을 구체적으로 적으세요.
입주자: 관할과 수수료를 확인한 뒤 제출하겠습니다.
After no answer, the resident organizes the bill, photos and messages for Form 39.
Before using the apartment dispute form
- Saved original bill
- Confirmed billing period
- Photographed meter values
- Separated charge categories
- Checked detailed calculation
- Saved K-apt comparison
- Filed written objection
- Recorded every answer
- Defined one requested correction
- Checked Form 39 scope and filing
Bill and mediation boundaries
- A higher bill alone does not prove an error
- K-apt coverage differs by housing type
- Utility suppliers and management offices have different roles
- Do not publish account, meter or address identifiers
- Form 39 applies only within its official scope
- Verify current jurisdiction, fee and documents
If a utility meter, wiring, gas facility or pipe appears unsafe, do not open or repair it yourself. Contact the appropriate supplier, building manager or emergency channel. This article explains language and a form, not an individual accounting or legal conclusion.
Prepared by BSKorean Content Studio. Official Form 39, the current filing-document page, Enforcement Rule Article 34 and K-apt were checked on 25 August 2026.
Official sources checked
- Korean Law Information Center — official Form 39 PDF
- Central Apartment Management Dispute Mediation Committee — documents and filing office
- Korean Law Information Center — current Enforcement Rule Article 34
- K-apt — official management-fee lookup and comparison
Five-minute practice
Put the bill, meter photos, K-apt comparison and every answer in date order. Separate the amount or correction requested from the negotiation chronology before checking eligibility, jurisdiction and fee.