When a Korean Landlord Does Not Repair: Mediation Form and Phrases

Korean landlord repair: A Korean landlord repair mediation form becomes relevant only after a repair problem remains unresolved and you have organized the lease, dated evidence and request history.

Korean landlord repair: The existing BSKorean repair phrase guides cover finding a home, move-in inspection and the first request. This episode starts after repeated repair requests have not produced a clear answer or result.

Korean landlord repair: What you will finish

You will document the defect, request a written schedule, build a dated evidence list and understand the applicant, respondent, requested result, reason, consent and attachment sections of the official form.

Understand the form, preview it, download the official HWPX, then open its source

The official Korea Real Estate Board housing-lease mediation application is not a first repair message. It is a formal form for an unresolved lease dispute. Read the reverse-side instructions, identify both parties, separate the result requested from the dated reasons, list evidence, review personal-data consent and confirm the competent committee before filing.

How to read and complete the official form

  1. Applicant: enter the tenant’s current contact and service address exactly; keep the public article copy redacted.
  2. Respondent: identify the landlord or other responding party sufficiently for official notice, using verified contract details.
  3. Purpose of application: state the concrete result requested, such as completing a specified repair, without mixing the whole chronology into this box.
  4. Reason and chronology: list discovery, each repair request, replies, visits and the present condition in date order.
  5. Evidence and attachments: number the lease copy, dated photos, messages, inspection or repair records and any other objective material.
  6. Consent and signature: read the collection and use notice, check the appropriate choice, date and sign only after confirming every page.

Worked-example workflow: describe a continuing leak, request a defined repair outcome, then attach the signed lease, dated photos and the message timeline. Do not send personal data through BSKorean. Confirm the current jurisdiction, fees and required documents directly with the official committee before submission.

  1. Official preview and filing note
  2. Official original HWPX download

    Official housing-lease mediation application HWPX · 37,345 bytes

  3. Official source page

    Official form source and instructions

Verified 25 August 2026: the official HWPX was 37,345 bytes, its ZIP/HWPX signature and SHA-256 matched, and BSKorean links directly without mirroring it.

Eight steps from repair evidence to the mediation form

  1. 1. Record the defect and discovery date
  2. 2. Name the unsafe or unusable condition
  3. 3. Record every request and receipt
  4. 4. Ask for schedule, responsibility and cost
  5. 5. Create a written timeline
  6. 6. Confirm the unresolved status
  7. 7. Read the parties and requested-result fields
  8. 8. Finish evidence, consent and submission checks

24 Korean phrases when a repair remains unresolved

Use the learner-friendly pronunciation first and RR only as a reference. Confirm difficult sounds with Korean audio or a speaker.

1. Record the defect and discovery date

Take clear dated photos without exposing unrelated personal items.

# Korean How to say it Natural meaning
1 고장 난 부분을 사진으로 찍었습니다. goh-jahng nahn boo-boo-neul sah-jee-neu-roh jjee-guht-sseum-nee-dah.
RR: Gojang nan bubuneul sajineuro jjigeotsseumnida.
I photographed the broken area.
2 처음 발견한 날짜는 8월 20일입니다. chuh-eum bahl-gyuhn-hahn nahl-jjah-neun 8wuhl 20ee-reem-nee-dah.
RR: Cheoeum balgyeonhan naljjaneun 8wol 20irimnida.
I first found it on August 20.
3 물이 계속 새고 있습니다. moo-ree gyeh-sohk seh-goh eet-sseum-nee-dah.
RR: Muri gyesok saego itsseumnida.
Water is still leaking.

2. Name the unsafe or unusable condition

Describe what is happening; do not guess the technical cause.

# Korean How to say it Natural meaning
4 전기가 자꾸 끊깁니다. juhn-gee-gah jah-kkoo kkeun-keem-nee-dah.
RR: Jeongiga jakku kkeunkimnida.
The electricity keeps cutting out.
5 보일러가 작동하지 않습니다. boh-eel-ruh-gah jahk-ttohng-hah-jee ahn-seum-nee-dah.
RR: Boilreoga jakttonghaji anseumnida.
The boiler is not working.
6 곰팡이가 더 넓어지고 있습니다. gohm-pahng-ee-gah duh nuhl-buh-jee-goh eet-sseum-nee-dah.
RR: Gompangiga deo neolbeojigo itsseumnida.
The mold is spreading.

3. Record every request and receipt

Preserve the original message, date, recipient and any management-office receipt.

# Korean How to say it Natural meaning
7 집주인에게 수리를 요청했습니다. jeep-jjoo-ee-neh-geh soo-ree-reul yoh-chuhng-heht-sseum-nee-dah.
RR: Jipjjuinege surireul yocheonghaetsseumnida.
I asked the landlord for repairs.
8 관리실에도 접수했습니다. gwahn-ree-see-reh-doh juhp-ssoo-heht-sseum-nee-dah.
RR: Gwanrisiredo jeopssuhaetsseumnida.
I also filed it with the management office.
9 수리 가능한 날짜를 알려 주세요. soo-ree gah-neung-hahn nahl-jjah-reul ahl-ryuh joo-seh-yoh.
RR: Suri ganeunghan naljjareul alryeo juseyo.
Please tell me an available repair date.

4. Ask for schedule, responsibility and cost

Ask for a written visit time and who will decide responsibility and cost.

# Korean How to say it Natural meaning
10 방문 시간을 문자로 보내 주세요. bahng-moon see-gah-neul moon-jah-roh boh-neh joo-seh-yoh.
RR: Bangmun siganeul munjaro bonae juseyo.
Please text me the visit time.
11 수리 책임을 확인해 주세요. soo-ree cheh-gee-meul hwah-geen-heh joo-seh-yoh.
RR: Suri chaegimeul hwaginhae juseyo.
Please confirm repair responsibility.
12 비용을 누가 부담하나요? bee-yohng-eul noo-gah boo-dahm-hah-nah-yoh?
RR: Biyongeul nuga budamhanayo?
Who will bear the cost?

5. Create a written timeline

Keep facts, dates and replies in sequence; do not edit original evidence.

# Korean How to say it Natural meaning
13 요청한 내용을 서면으로 남기겠습니다. yoh-chuhng-hahn neh-yohng-eul suh-myuh-neu-roh nahm-gee-geht-sseum-nee-dah.
RR: Yocheonghan naeyongeul seomyeoneuro namgigetsseumnida.
I will leave the request in writing.
14 이전 메시지와 사진을 첨부하겠습니다. ee-juhn meh-see-jee-wah sah-jee-neul chuhm-boo-hah-geht-sseum-nee-dah.
RR: Ijeon mesijiwa sajineul cheombuhagetsseumnida.
I will attach the earlier messages and photos.
15 언제까지 수리할 수 있나요? uhn-jeh-kkah-jee soo-ree-hahl soo een-nah-yoh?
RR: Eonjekkaji surihal su innayo?
By when can it be repaired?

6. Confirm the unresolved status

A slow answer is not automatically a legal violation. Record the current status before considering a formal process.

# Korean How to say it Natural meaning
16 아직 답변을 받지 못했습니다. ah-jeek dahp-ppyuh-neul baht-jjee moh-teht-sseum-nee-dah.
RR: Ajik dapppyeoneul batjji motaetsseumnida.
I have not received an answer yet.
17 임대차분쟁조정 신청서를 확인하고 있습니다. eem-deh-chah-boon-jehng-joh-juhng seen-chuhng-suh-reul hwah-geen-hah-goh eet-sseum-nee-dah.
RR: Imdaechabunjaengjojeong sincheongseoreul hwaginhago itsseumnida.
I am reviewing the lease-dispute mediation application.
18 신청인 정보는 어디에 쓰나요? seen-chuhng-een juhng-boh-neun uh-dee-eh sseu-nah-yoh?
RR: Sincheongin jeongboneun eodie sseunayo?
Where do I enter the applicant information?

7. Read the parties and requested-result fields

Use verified contract details for the parties and write the concrete result separately from the chronology.

# Korean How to say it Natural meaning
19 피신청인 주소가 필요하나요? pee-seen-chuhng-een joo-soh-gah pee-ryoh-hah-nah-yoh?
RR: Pisincheongin jusoga piryohanayo?
Do I need the respondent’s address?
20 신청 취지는 어떻게 적나요? seen-chuhng chwee-jee-neun uh-ttuh-keh juhng-nah-yoh?
RR: Sincheong chwijineun eotteoke jeongnayo?
How should I write the requested result?
21 수리가 필요한 사실과 경위를 적겠습니다. soo-ree-gah pee-ryoh-hahn sah-seel-gwah gyuhng-wee-reul juhk-kkeht-sseum-nee-dah.
RR: Suriga piryohan sasilgwa gyeongwireul jeokkketsseumnida.
I will write the facts and chronology requiring repair.

8. Finish evidence, consent and submission checks

Number the evidence, read personal-data terms and ask the official committee about current jurisdiction and filing requirements.

# Korean How to say it Natural meaning
22 증거서류 목록을 확인해 주세요. jeung-guh-suh-ryoo mohk-roh-geul hwah-geen-heh joo-seh-yoh.
RR: Jeunggeoseoryu mokrogeul hwaginhae juseyo.
Please check the evidence list.
23 서명 전에 개인정보 동의 내용을 읽겠습니다. suh-myuhng juh-neh geh-een-juhng-boh dohng-ui neh-yohng-eul eek-kkeht-sseum-nee-dah.
RR: Seomyeong jeone gaeinjeongbo dongui naeyongeul ikkketsseumnida.
I will read the personal-data consent before signing.
24 관할 조정위원회에 제출하면 되나요? gwahn-hahl joh-juhng-wee-wuhn-hweh-eh jeh-chool-hah-myuhn dweh-nah-yoh?
RR: Gwanhal jojeongwiwonhoee jechulhamyeon doenayo?
Should I submit it to the competent mediation committee?

20 words to recognize

# Korean Pronunciation Meaning
1 누수 noo-soo
RR: Nusu
water leak
2 정전 juhng-juhn
RR: Jeongjeon
power outage
3 보일러 boh-eel-ruh
RR: Boilreo
boiler
4 곰팡이 gohm-pahng-ee
RR: Gompangi
mold
5 고장 goh-jahng
RR: Gojang
defect
6 수리 요청 soo-ree yoh-chuhng
RR: Suri yocheong
repair request
7 사진 증거 sah-jeen jeung-guh
RR: Sajin jeunggeo
photo evidence
8 발견일 bahl-gyuh-neel
RR: Balgyeonil
discovery date
9 방문 시간 bahng-moon see-gahn
RR: Bangmun sigan
visit time
10 수리 책임 soo-ree cheh-geem
RR: Suri chaegim
repair responsibility
11 비용 부담 bee-yohng boo-dahm
RR: Biyong budam
cost responsibility
12 서면 기록 suh-myuhn gee-rohk
RR: Seomyeon girok
written record
13 신청인 seen-chuhng-een
RR: Sincheongin
applicant
14 피신청인 pee-seen-chuhng-een
RR: Pisincheongin
respondent
15 신청 취지 seen-chuhng chwee-jee
RR: Sincheong chwiji
requested result
16 신청 이유 seen-chuhng ee-yoo
RR: Sincheong iyu
reason for application
17 임대차계약서 eem-deh-chah-gyeh-yahk-ssuh
RR: Imdaechagyeyaksseo
lease
18 증거서류 jeung-guh-suh-ryoo
RR: Jeunggeoseoryu
evidence
19 개인정보 동의 geh-een-juhng-boh dohng-ui
RR: Gaeinjeongbo dongui
personal-data consent
20 조정위원회 joh-juhng-wee-wuhn-hweh
RR: Jojeongwiwonhoe
mediation committee

Replies you may hear

  • 사진과 발견 날짜를 보내 주세요. – Please send the photos and discovery date.
  • 수리 업체와 일정을 확인하겠습니다. – We will check the repair company and schedule.
  • 방문 전에 문자로 알려 드리겠습니다. – We will text before visiting.
  • 비용 부담은 계약서를 먼저 확인해야 합니다. – We need to check the lease first for cost responsibility.
  • 신청인과 피신청인 정보를 모두 적어 주세요. – Enter both applicant and respondent information.
  • 신청 취지와 이유를 구체적으로 작성해 주세요. – Write the requested result and reason specifically.
  • 계약서와 사진, 메시지를 증거로 첨부하세요. – Attach the lease, photos and messages as evidence.
  • 제출 전에 관할과 구비서류를 확인하세요. – Check jurisdiction and required documents before filing.

Two repair-record and mediation dialogues

1

세입자: 물이 계속 새고 있습니다.

집주인: 사진을 보내 주세요.

세입자: 발견 날짜와 이전 요청 메시지도 보내겠습니다.

집주인: 수리 업체와 일정을 확인하겠습니다.

세입자: 방문 시간을 문자로 알려 주세요.

The tenant reports a continuing leak with dated photos and asks for a written visit time.

2

세입자: 아직 답변을 받지 못했습니다.

상담원: 신청서와 증거서류를 준비하셨나요?

세입자: 계약서, 사진, 메시지가 있습니다.

상담원: 신청 취지와 경위를 날짜 순서로 적어 주세요.

세입자: 관할 위원회와 제출 방법도 확인하겠습니다.

After no answer, the tenant organizes the lease, evidence and chronology and confirms the competent committee.

Before using the official application

  • Saved the signed lease
  • Photographed the exact defect
  • Recorded the discovery date
  • Preserved every repair request
  • Recorded all replies and visits
  • Separated requested result from chronology
  • Verified both parties’ details
  • Numbered the evidence
  • Read the consent notice
  • Confirmed jurisdiction and filing method

Repair and mediation boundaries

  • Use the first-request guides before formal escalation
  • Do not diagnose wiring, gas or structural causes yourself
  • Use emergency services for immediate danger
  • Do not publish unredacted identity or address data
  • The form does not determine who is legally responsible
  • Confirm current procedure with the official committee

For active water near electricity, gas smell, fire, serious structural movement or another immediate danger, leave the danger area and use the appropriate emergency or building-management channel first. This language and form guide is not individual legal advice.

Prepared by BSKorean Content Studio. The current Korea Real Estate Board form file, official form page and Civil Act Article 623 were checked on 25 August 2026.

Official sources checked

Five-minute practice

Put the lease, dated photos and every repair message in order. Draft the requested result and facts separately, then confirm jurisdiction and attachments before signing.

Practise these phrases in the BSKorean app →

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