Korean for Banks and ATMs: Practical Daily Phrases

Textless generated photo of a learner preparing to ask for help in a modern Korean bank lobby.

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Practical Korean

Korean for Banks and ATMs: Practical Daily Phrases

Learn practical Korean for bank counters, ATMs, withdrawals, transfers, balance checks, cards, fees, and polite help requests.

Textless generated photo of a learner preparing to ask for help in a modern Korean bank lobby.
Textless generated photo of a learner using a Korean ATM with a blank screen and no readable numbers.
At the ATM, say the action first: withdraw, transfer, check balance, cancel, or ask for help.
Textless generated photo of a learner politely asking a bank clerk a question with blank forms on the desk.
At the counter, short polite sentences work better than long explanations.
Textless generated photo of a learner reviewing blank banking papers and a smartphone after a bank visit.
After a transfer or balance check, confirm the result without reading private details aloud.

1. When to use these phrases

Korean for Banks and ATMs: Practical Daily Phrases

10 min read

What This Lesson Covers

Banks and ATMs can feel stressful in another language because the situation is formal, the screen changes quickly, and the words are connected to money. This lesson does not try to teach banking law or financial advice. It teaches the Korean you need to state your purpose, ask for help, check a fee, and stop safely when something feels wrong.

The most useful order is simple: say your purpose first, show or name the document only when needed, then ask for confirmation. For example, say 현금을 인출하고 싶어요, then ask 수수료가 얼마예요?, and finally say 확인해 주세요.

Practice with safe sample words. Never say a real PIN, full account number, card number, or balance loudly in class or in a public place. If an ATM keeps your card or cash does not come out, stay near the machine and ask staff for help instead of walking away.

How Bank Conversations Usually Work

At many Korean banks, you first take a queue ticket and wait for your number. If you are not sure, ask 번호표를 뽑아야 하나요?. This is short, polite, and clear. You do not need to explain your whole situation before you know whether you should wait or go directly to a counter.

At the counter, start with one main action: open an account, make a bankbook, exchange money, report a lost card, or ask about app verification. A beginner often tries to explain everything at once. A calmer method is to use one sentence, listen, and then answer the next question.

At an ATM, focus on action words: 출금, 입금, 이체, 잔액 조회, 취소. If the screen is confusing, do not guess. Ask, 이 화면에서 무엇을 눌러야 해요? or press cancel if you feel unsafe.

Fees and limits are normal bank topics. You can ask 수수료가 얼마예요? and 한도를 확인하고 싶어요. These questions are safer than agreeing without understanding. They also give the staff a clear reason to explain the next step.

Bank language should be polite, but it does not have to be long. 하고 싶어요, 가능해요?, 필요해요?, and 설명해 주세요 are enough for many daily situations.

Bank and ATM Vocabulary

KoreanPronunciationMeaningPractice note
은행eunhaengbankUse this word in a short bank sentence, then add 확인해 주세요.
ATMei-ti-emATMUse this word in a short bank sentence, then add 확인해 주세요.
창구changgucounterUse this word in a short bank sentence, then add 확인해 주세요.
번호표beonhopyoqueue ticketUse this word in a short bank sentence, then add 확인해 주세요.
통장tongjangbankbookUse this word in a short bank sentence, then add 확인해 주세요.
계좌gyejwaaccountUse this word in a short bank sentence, then add 확인해 주세요.
계좌번호gyejwa beonhoaccount numberUse this word in a short bank sentence, then add 확인해 주세요.
카드kadeucardUse this word in a short bank sentence, then add 확인해 주세요.
현금hyeongeumcashUse this word in a short bank sentence, then add 확인해 주세요.
입금ipgeumdepositUse this word in a short bank sentence, then add 확인해 주세요.
출금chulgeumwithdrawalUse this word in a short bank sentence, then add 확인해 주세요.
이체ichetransferUse this word in a short bank sentence, then add 확인해 주세요.
송금songgeumremittanceUse this word in a short bank sentence, then add 확인해 주세요.
잔액janaekbalanceUse this word in a short bank sentence, then add 확인해 주세요.
잔액 조회janaek johoebalance checkUse this word in a short bank sentence, then add 확인해 주세요.
비밀번호bimilbeonhopassword or PINUse this word in a short bank sentence, then add 확인해 주세요.
수수료susuryofeeUse this word in a short bank sentence, then add 확인해 주세요.
한도handolimitUse this word in a short bank sentence, then add 확인해 주세요.
영수증yeongsujeungreceiptUse this word in a short bank sentence, then add 확인해 주세요.
취소chwisocancelUse this word in a short bank sentence, then add 확인해 주세요.
확인hwaginconfirmUse this word in a short bank sentence, then add 확인해 주세요.
다시 입력dasi ipnyeokenter againUse this word in a short bank sentence, then add 확인해 주세요.
고장gojangout of orderUse this word in a short bank sentence, then add 확인해 주세요.
분실bunsillost itemUse this word in a short bank sentence, then add 확인해 주세요.
분실 신고bunsil singoreport lossUse this word in a short bank sentence, then add 확인해 주세요.
재발급jaebalgeupreissueUse this word in a short bank sentence, then add 확인해 주세요.
환전hwanjeoncurrency exchangeUse this word in a short bank sentence, then add 확인해 주세요.
신분증sinbunjeungID cardUse this word in a short bank sentence, then add 확인해 주세요.
외국인등록증oegugin deungnokjeungalien registration cardUse this word in a short bank sentence, then add 확인해 주세요.
서명seomyeongsignatureUse this word in a short bank sentence, then add 확인해 주세요.
작성jakseongfill outUse this word in a short bank sentence, then add 확인해 주세요.
필요 서류pillyo seoryurequired documentsUse this word in a short bank sentence, then add 확인해 주세요.
직원jigwonstaff memberUse this word in a short bank sentence, then add 확인해 주세요.
상담sangdamconsultationUse this word in a short bank sentence, then add 확인해 주세요.
앱 인증aep injeungapp verificationUse this word in a short bank sentence, then add 확인해 주세요.
공인인증서gongin injeungseocertificateUse this word in a short bank sentence, then add 확인해 주세요.
자동이체jadong icheautomatic transferUse this word in a short bank sentence, then add 확인해 주세요.
공과금gonggwageumutility billUse this word in a short bank sentence, then add 확인해 주세요.
이용 시간iyong siganservice hoursUse this word in a short bank sentence, then add 확인해 주세요.
통역tongyeokinterpretationUse this word in a short bank sentence, then add 확인해 주세요.

Sentence Patterns That Keep You Calm

Use …하고 싶어요 for your goal: 이체하고 싶어요, 환전하고 싶어요, 카드를 재발급받고 싶어요. This pattern is polite and easy to change.

Use …이/가 필요해요? when you want to know which document is required: 외국인등록증이 필요해요? or 신분증이 필요해요?.

Use …이/가 안 돼요 for a problem: 앱 인증이 안 돼요, 카드가 안 나와요, 돈이 안 나왔어요. Say the problem first and wait for instructions.

Use 다시 한 번 말씀해 주세요 when the staff speaks too fast. If you need slower speech, use 천천히 설명해 주세요. These phrases are polite and very useful in formal places.

Use 확인하고 싶어요 for balance, limit, fee, or result. It sounds more careful than guessing. It also signals that you want to understand before moving forward.

Useful Phrases

Korean phraseMeaningWhen to use it
번호표를 뽑아야 하나요?Do I need to take a queue ticket?Use it as one complete sentence, then wait for the staff response.
통장을 만들고 싶어요.I would like to make a bankbook.Use it as one complete sentence, then wait for the staff response.
계좌를 개설하고 싶어요.I would like to open an account.Use it as one complete sentence, then wait for the staff response.
ATM은 어디에 있어요?Where is the ATM?Use it as one complete sentence, then wait for the staff response.
현금을 인출하고 싶어요.I would like to withdraw cash.Use it as one complete sentence, then wait for the staff response.
이체하고 싶어요.I would like to transfer money.Use it as one complete sentence, then wait for the staff response.
잔액을 확인하고 싶어요.I would like to check my balance.Use it as one complete sentence, then wait for the staff response.
수수료가 얼마예요?How much is the fee?Use it as one complete sentence, then wait for the staff response.
비밀번호를 다시 입력해야 하나요?Do I need to enter the PIN again?Use it as one complete sentence, then wait for the staff response.
카드가 안 나와요.My card is not coming out.Use it as one complete sentence, then wait for the staff response.
돈이 안 나왔어요.The cash did not come out.Use it as one complete sentence, then wait for the staff response.
영수증을 받을 수 있어요?Can I get a receipt?Use it as one complete sentence, then wait for the staff response.
외국인등록증이 필요해요?Do I need my alien registration card?Use it as one complete sentence, then wait for the staff response.
천천히 설명해 주세요.Please explain slowly.Use it as one complete sentence, then wait for the staff response.
다시 한 번 말씀해 주세요.Please say it one more time.Use it as one complete sentence, then wait for the staff response.
이 화면에서 무엇을 눌러야 해요?What should I press on this screen?Use it as one complete sentence, then wait for the staff response.
취소하고 싶어요.I want to cancel.Use it as one complete sentence, then wait for the staff response.
직원에게 문의해 주세요.Please ask a staff member.Use it as one complete sentence, then wait for the staff response.
앱 인증이 안 돼요.App verification is not working.Use it as one complete sentence, then wait for the staff response.
한도를 확인하고 싶어요.I would like to check my limit.Use it as one complete sentence, then wait for the staff response.
분실 신고를 하고 싶어요.I would like to report a lost card.Use it as one complete sentence, then wait for the staff response.
카드를 재발급받고 싶어요.I would like to have my card reissued.Use it as one complete sentence, then wait for the staff response.
환전은 어디에서 해요?Where do I exchange currency?Use it as one complete sentence, then wait for the staff response.
통역이 가능해요?Is interpretation available?Use it as one complete sentence, then wait for the staff response.

Mini Dialogues

Taking a Queue Ticket

Customer: 번호표를 뽑아야 하나요?

Staff: 네, 먼저 번호표를 뽑아 주세요.

Customer: 어느 버튼을 눌러야 해요?

Staff: 이 버튼을 누르시면 됩니다.

Asking for an ATM

Customer: ATM은 어디에 있어요?

Staff: 저쪽 입구 옆에 있어요.

Customer: 잔액 조회도 가능해요?

Staff: 네, 가능합니다.

Checking a Fee

Customer: 이체하고 싶어요.

Staff: 네, 계좌번호를 확인해 주세요.

Customer: 수수료가 얼마예요?

Staff: 화면에서 수수료를 확인하실 수 있어요.

ATM Trouble

Customer: 카드가 안 나와요.

Staff: 잠시만 기다려 주세요.

Customer: 제가 여기에서 기다리면 돼요?

Staff: 네, 제가 확인해 드릴게요.

Slower Explanation

Customer: 죄송하지만 천천히 설명해 주세요.

Staff: 네, 먼저 신분증이 필요합니다.

Customer: 다시 한 번 말씀해 주세요.

Staff: 신분증과 외국인등록증을 준비해 주세요.

Common Mistakes and Safety Notes

  • Do not read a real PIN or account number aloud. If staff needs it, let them guide you through a secure method.
  • Do not leave an ATM immediately if your card or cash does not come out. Stay near the machine and contact staff.
  • Do not keep pressing random buttons. Use 취소 or ask which button to press.
  • Do not agree to a fee or transfer if you did not understand the amount. Ask about the fee and confirm the result.
  • Do not show private banking screens to strangers. This lesson is for language practice, not for sharing private details.

Ten-Minute Practice Routine

Round one: read the vocabulary table aloud. After each Korean word, say one safe sample sentence such as 잔액을 확인하고 싶어요. Do not use real numbers.

Round two: choose five goals and say them with 하고 싶어요. Example: open an account, withdraw cash, transfer money, exchange currency, report a lost card.

Round three: practice problem sentences. Say 카드가 안 나와요, 돈이 안 나왔어요, and 앱 인증이 안 돼요. Then add 도와주세요.

Round four: practice listening control. Say 다시 한 번 말씀해 주세요 and 천천히 설명해 주세요 until they come out automatically.

Round five: create a safe role-play. One person is staff and one person is a customer. The customer states one goal, asks one fee or document question, and confirms one result.

Extra drill: say each Korean phrase, pause, then explain the purpose in your own language.

  1. 번호표를 뽑아야 하나요?
  2. 통장을 만들고 싶어요.
  3. 계좌를 개설하고 싶어요.
  4. ATM은 어디에 있어요?
  5. 현금을 인출하고 싶어요.
  6. 이체하고 싶어요.
  7. 잔액을 확인하고 싶어요.
  8. 수수료가 얼마예요?
  9. 비밀번호를 다시 입력해야 하나요?
  10. 카드가 안 나와요.
  11. 돈이 안 나왔어요.
  12. 영수증을 받을 수 있어요?
  13. 외국인등록증이 필요해요?
  14. 천천히 설명해 주세요.
  15. 다시 한 번 말씀해 주세요.
  16. 이 화면에서 무엇을 눌러야 해요?
  17. 취소하고 싶어요.
  18. 직원에게 문의해 주세요.

Mini Quiz

  1. Question 1: How do you ask whether you need a queue ticket?
    Answer: 번호표를 뽑아야 하나요?
  2. Question 2: How do you say you want to withdraw cash?
    Answer: 현금을 인출하고 싶어요.
  3. Question 3: How do you ask the fee?
    Answer: 수수료가 얼마예요?
  4. Question 4: How do you say the card is not coming out?
    Answer: 카드가 안 나와요.
  5. Question 5: How do you ask staff to explain slowly?
    Answer: 천천히 설명해 주세요.
  6. Question 6: How do you say app verification is not working?
    Answer: 앱 인증이 안 돼요.
  7. Question 7: How do you say you want to check your balance?
    Answer: 잔액을 확인하고 싶어요.
  8. Question 8: How do you say you want to cancel?
    Answer: 취소하고 싶어요.

Review

After this lesson, you should be able to ask where the ATM is, state a bank purpose, check a fee or limit, explain a basic problem, and ask staff to slow down. The next Daily Korean topic moves to hospital reception, but the same pattern remains: say your purpose, ask for confirmation, and protect private information.

BS3001 Daily Korean L2 content group: daily-korean-bank-atm-korean-phrases

2. Key vocabulary

은행 eunhaeng

bank

Beginner
ATM ei-ti-em

ATM

Beginner
창구 changgu

counter

Beginner
번호표 beonhopyo

queue ticket

Beginner
통장 tongjang

bankbook

Beginner

3. Essential phrases

번호표를 뽑아야 하나요? Do I need to take a queue ticket? Use it as one complete sentence, then wait for the staff response.
통장을 만들고 싶어요. I would like to make a bankbook. Use it as one complete sentence, then wait for the staff response.
계좌를 개설하고 싶어요. I would like to open an account. Use it as one complete sentence, then wait for the staff response.
ATM은 어디에 있어요? Where is the ATM? Use it as one complete sentence, then wait for the staff response.
현금을 인출하고 싶어요. I would like to withdraw cash. Use it as one complete sentence, then wait for the staff response.
이체하고 싶어요. I would like to transfer money. Use it as one complete sentence, then wait for the staff response.

7. Related practical Korean lessons

Textless generated photo of a learner reviewing bank and ATM phrases with blank flashcards at home.
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